Eye emergency? Call or text 832-510-3537 — 24/7, holidays included.
24/7 Emergency Eye Doctor — Video Visits Anywhere in Texas
Texas-licensed optometrist available after hours, weekends, and holidays by secure video. In-person emergency visits in Houston.
Submit your intake any time, 24/7. The on-call doctor responds by text, usually within 30 minutes to 3 hours.
Riz Eye Care provides 24/7 emergency eye care by secure video to patients anywhere in Texas, and in-person emergency visits at its Houston-area offices. A Texas-licensed optometrist, Dr. Rizwan Jaffer, evaluates urgent eye problems such as red eye, pink eye, styes, eye pain, and minor eye injuries, and directs patients to an emergency room when a condition needs hospital care. Emergency video visits are a $150 flat fee with follow-up included. New patients are welcome; no prior visit is required.
Is this an emergency? Go to the ER now if you have:
Go to an emergency room immediately if you have:
a chemical splash or burn, sudden vision loss, new flashes of light with floaters or a curtain over your vision, an object embedded in the eye, or eye trauma.
Eye problems we can evaluate by video
- Red or pink eye
- Stye or eyelid swelling
- Eye allergies
- Something in the eye (foreign body sensation)
- Contact-lens-related irritation
- Mild to moderate eye pain
- Light sensitivity
- Eye discharge
- Follow-up for a recent eye issue
If the doctor determines a condition cannot be safely evaluated by video, you will be directed to an in-person visit or the ER.
After-hours eye doctor in Houston
For problems that need an in-person exam, Riz Eye Care offers emergency visits at its Houston-area locations, with after-hours availability depending on the doctor on call. Our main emergency location is Meyerland (9555 S. Post Oak Rd, Houston, TX 77096). We also serve patients from Sugar Land, The Woodlands, Humble/Deerbrook, Tomball, and North Shore.
How an emergency video visit works
- Tap Contact Doctor Now and complete the short intake and consent form.
- The doctor reviews your intake and texts you a secure video link, usually within 30 minutes to 3 hours.
- Join the video visit from your phone. If a prescription is appropriate, it is sent to your pharmacy.
Cost and insurance
Emergency video visit: $150 flat fee. A follow-up visit is included at no additional charge unless an additional procedure is needed. Insurance is normally accepted for in-person emergency visits at our Houston-area offices.
Frequently asked questions
Can I see an eye doctor online for an emergency in Texas?
Yes. Riz Eye Care offers 24/7 emergency video visits with a Texas-licensed optometrist for patients anywhere in Texas. You must be physically located in Texas at the time of the visit.
Is there a 24-hour eye doctor in Houston?
Riz Eye Care provides 24/7 emergency eye care by video and in-person emergency visits at its Houston-area offices, with after-hours in-person availability depending on the doctor on call. Start with the Contact Doctor Now button or the 24-hour text line.
How much does an emergency video visit cost?
$150 flat fee. A follow-up visit is included at no additional charge unless an additional procedure is needed. Insurance is normally accepted for in-person emergency visits.
Do I need to be an existing patient?
No. Riz Eye Care sees new patients for emergency video visits and in-person emergency care. No prior visit or referral is required.
What eye problems can be treated by telehealth?
Many urgent but non-sight-threatening problems may be evaluated by video, including red eye, pink eye, styes, eye allergies, eyelid swelling, mild eye pain, and contact-lens irritation. The doctor will tell you if an in-person exam is needed.
When should I go to the ER instead of using telehealth?
Go to an emergency room immediately for chemical splashes, sudden vision loss, a penetrating or cut injury to the eye, a sudden shower of flashes or floaters, or severe pain with nausea. These need hospital-level care.
Can the doctor prescribe eye drops or antibiotics during a video visit?
When clinically appropriate, yes. Prescriptions are sent electronically to your pharmacy. Some conditions require an in-person exam before any prescription can be written.
Do you see patients outside Houston?
By video, yes — anywhere in Texas. In-person emergency visits are at our Houston-area locations only.
How fast can I be seen?
Most video visits begin within 30 minutes to 3 hours after you submit the intake form, depending on doctor availability. You'll receive a text when the doctor is ready.
Is the video visit private and secure?
Visits use a secure, encrypted video platform, and your information is handled under HIPAA requirements.
About the doctor
Dr. Rizwan Jaffer is a Texas-licensed therapeutic optometrist and glaucoma specialist (Texas Optometry Board License No. 7014TG) and the owner of Riz Eye Care, serving Houston since 2008.